St. Kitts and Nevis is making major strides toward digitally transforming services in our society through a series of technology-driven reforms. Chief Digital Transformation Officer, Mr. Nigel Carty on the newest InFocus episode, outlined key initiatives that are being worked on.

One such initiative is the roll out of an Electronic Identity (E-ID) system as part of the development of the Electronic Civil Registry System:

Mr. Nigel Carty. There are other initiatives:

The government is also working on an integrated online passport application system, linking key civil databases like birth and police records, reducing the need for in-person visits. A paperless trade single window is in development, enabling exporters and importers to file all documentation electronically, increasing efficiency and transparency.

Data security remains a priority, with efforts underway to update data protection legislation and strengthen cybersecurity infrastructure. Also, a revamped Consumer Affairs app will provide real-time price comparisons and enable digital complaint filing.

Outreach programs and town halls are also planned to ensure inclusivity for vulnerable populations as the digital transformation efforts continue.