“If you suspect something is wrong when you are out conducting business, if you feel you are being overcharged, if you feel like they are not charging the right VAT rate, we ask that you contact us the (Consumer Affairs Department)”.

That’s the word from Communications Officer in the Department of Consumer Affairs-St. Kitts, Tricia Delaney. Prices on goods and services in St. Kitts and Nevis should generally reflect reduced prices as a result of the six-month Value Added Tax (VAT) Relief Holiday from January to June (VAT reduced from 17 to 13%).

According to the department, a preliminary market assessment of four major retail outlets last month showed that some prices surveyed were lower. However, there have also been a few cases where some companies have not adjusted prices downward.

“In some cases, businesses have maintained the same total price, but a lower VAT rate is on the receipt, which is deceptive and unfair to consumers,” Mrs. Delaney indicated.

In such cases, consumers are strongly encouraged to seek out the Department of Consumer Affairs, instead of using social media to air grievances. Persons can reach the department by calling 467-3350, or sending a direct message on social media.